Warranty
Our return policy depends on the products you have ordered. Please look below for specific details. Unfortunately for all returns we cannot offer return shipping labels.
For Warranty exchanges, we can offer a return shipping label only if you meet the requirements of the warranty program, or have authorization from an Arsenal Fishing staff member. Please ship via USPS or UPS for the cheapest return possible.
Ship Returns/Exchanges to:
Arsenal Fishing
ATTN: Custom Service Returns
9433 Yucca Lane North
Maple Grove, MN 55369
Apparel & Headwear: All clothing and headwear orders have a (14) day return policy. Clothing and headwear must be unworn, and in brand new condition to be accepted back for refund. Refunds will be accepted for clothing up to (14) days, but will be subjected to a 25% restocking fee. We have the right to deny and return any refunds due to abuse or used products after inspection.
Soft Plastics: All soft plastic fishing baits/lures have a (14) day return policy. Lures must be unused, in their original packaging in the quality it was shipped and received. The full quantity must be present for refund to be accepted. Refunds will be accepted for soft plastic fishing baits up to (30) days, but will be subjected to a 15% restocking fee. We have the right to deny and return any products to rightful owner due to abuse or used products after inspection.
Tungsten Weights & Jigs: All tungsten weights and jigs have a (14) day return policy. Weights must be unused, in their original packaging in the quality it was shipped and received. The full quantity must be present for refund to be accepted. Refunds will be accepted for tungsten fishing weights up to (30) days, but will be subjected to a 20% restocking fee. We have the right to deny and return any products to rightful owner due to abuse or used products after inspection.
Weigh Bags: All Performance Tournament Weigh Bags have a (14) day return policy. Weight Bags must be unused, in the quality it was shipped and received. Refunds will be accepted for Performance Weigh Bags up to (30) days, but will be subjected to a 30% restocking fee. We have the right to deny and return any products to rightful owner due to abuse or used products after inspection.
Weigh Bag 1-Year Warranty: Arsenal Fishing offers a 1-Year warranty on all Performance Weigh Bags. The warranty is put into effect at the time/date of your purchase. This warranty includes, but not limited too: rips, tears, leaks, broken seams, hardware malfunction, and zipper issues.
For warranty evaluation your product MUST be returned directly to our shipping address. Unfortunately we cannot grant a new exchange without accepting the physical product for inspection and repair.
For warranty repairs and/or exchanges shipping charges back to Arsenal Fishing must be covered by the customer. If deemed an appropriate exchange, Arsenal will cover return shipping charges back to the customer.
PLEASE NOTE: Leaking from the top zipper does not constitute “leaking.” The zipper is NOT waterproof, and is there to secure your fish inside the bag, not hold water. Water will leak through the zipper if you lay the bag on the ground or on its side. Remember to hold your bag upright to insure you do not have any loss of water.